Issues & Progress after the New World Update (Update #2) 🛠️

Discord announcement as at 29 December 2025 06:06 PM

Dear Kings, Queens, Landlords, and @everyone 👑 

Issues & Progress after the New World Update (Update #2) 🛠️

We are continuing to track and resolve issues identified after the New World Update. Here is the latest status of our progress:

[General Issues - Resolved]

1. Building demolish button not working: Fixed
2. Downloading all assets every time the game reloads: Fixed
3. Skin changes not applying: Fixed
4. Delay when using Tier 1 troop hire items: Fixed
5. No response when clicking the Troop Promote button: Fixed
6. Alliance Technology donations not resetting correctly: Fixed
7. Continent list not appearing: Fixed
8. Troop Preset and Save buttons not functioning: Fixed
9. Rallies/marches with Drago getting stuck in a loading loop: Fixed
10. Quest reset and multiple reward issue: Fixed
11. Monsters not dropping items: Fixed
12. Mini-game progress and stage advancement issues: Fixed
13. "Delete all read mails" button not working: Fixed
14. Caravan VIP Shop not resetting on Mondays: Fixed
15. Troop Discard button not working: Fixed

[General Issues - WIP / Checking]

1. Login issue or update not working properly: WIP

   Changing Browser(Chrome) language to English remains the most effective solution for now.

2. Cavalry’s lightning speed: Checking

   We don’t think it’s a bug, but we are checking on it.

3. Kill & Gathering count reset: WIP

   We are preparing to overwrite and restore these counts.

4. Consecutive Login Bonus reset: WIP

   We are working on a restoration that will account for the period since the update to ensure your streaks are maintained.

5. Troop Dispatch Queue UI showing incorrectly: WIP
6. CVC treasures not appearing in the treasure UI: WIP
7. Newbie Support & Daily Quest pages appearing blank: WIP
8. NFTs not visible in the NFT tab: WIP
9. DSA Mines not spawning: WIP

10. Orb of Portal distance: Checking

    Investigating requests to adjust distance relative to new land sizes

11. Combat Power mismatch: Checking
12. Alliance center support during construction not working: WIP
13. Monthly Subscription (30-day Crystal) reset issues: WIP
14. Troop Stuck issue: Checking
15. Construction time display mismatch: WIP
16. User names not visible under castles on the field: WIP
17. Buff/Debuff icons still showing on the UI after the duration has ended: WIP
18. Battle Calculation issue: Checking
19. Healing speed-up quantity buttons not appearing: WIP
20. Recycling Event reward claim issue: WIP
21. Freezing when hunting summoned monsters : WIP

22. Gathering time display error: Checking

    Verifying speed-up skill application and display accuracy

23. Pledging Tier 9 Package missing from wallet: Checking

    This appears to be an isolated issue. We will investigate and address these cases separately through Zendesk

[Infinite Loading Issues]

We have identified a shared cause for most loading issues and are working through them:

1. Infinite loading issue when using speed-ups to heal troops: WIP
2. Adding new alliance members: WIP
3. Infinite loading issue when using Teleport(TP): Fixed.
4. Infinite loading issue when using Shield: Checking

5. Infinite loading and invisible members in the Alliance member tab: WIP

   This issue currently appears to affect Leaders and R4s and we are checking it.

6. Continent Preview & immigration issues: WIP

[Troop Duplication Issue]

We have identified few causes for the troop duplication and are currently working on a fix. Please note that a separate investigation is underway regarding the troops that have already been duplicated to ensure a fair gaming environment.

[A2Z Pledge Page & Christmas Skin Fix] 

Pledged A2Z is now visible on the fixed A2Z Pledge page. Continent Pledging Tiers will appear Dec 30, and all three pending rewards will be sent next week.
Additionally, the UI issue related to the Christmas skin has been resolved and is now functioning correctly.

We hope this list helps you catch up on the current progress. We will continue to monitor any additional bugs. 

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